Deposit requirements:

– For stays of 1 to 4 nights a 100% deposit.
– For stays of 5 to 7 nights a deposit equal to four times the daily room rate.
– For stays of 8 to 14 nights a 50% deposit.
– For stays of 14 nights or more, and for groups stays of 2 or more rooms a 100% deposit.
– For suites #121, #131, #133, Beach House Residences #201, #202, #203 & #204, cottages #210 & #211, a 100% deposit.
– Deposits are due at the time of making the reservation.

Cancellation Policy:

All cancelations are subject to a fee equal to 10% of the total room charge. Cancellations received more than 90 days prior to the arrival date will result in a full refund less the 10% cancellation fee. If cancellation is received within 90 days the arrival date, the deposit will be refunded only if the hotel space in completely re-rented for the entire reserved space. If all of the reserved space is not re-rented, then partial refunds will be based on the number of nights re-rented. The guest is responsible for the payment of all nights reserved regardless of the guest’s actual arrival or departure date. Group bookings of 2 or more rooms, stays of 14 nights or more, suites #121, #131 & #133, Beach House Residences #201, #202, #203 & #204, and cottages #210 & #211 are final and deposits will be refunded only if all reserved nights are re-rented.

Cliffside has a strict cancellation policy. We book most of our accommodations many months in advance and have found that the majority of our clients plan their vacation during the winter months. Consequently last minute cancellations are particularly difficult for us. While we do everything possible to refill cancelled reservations and have a very high success rate, circumstances do arise when refunds are not possible. For this reason we suggest that our guests consider buying trip insurance. For trip insurance information please visit: www.insuremytrip.com.

Check-in Time 4:00 P.M.

Check-out Time: 11:00 A.M.

If you arrive prior to your room being ready or desire to enjoy the property on the day of your departure, we will be happy to store you luggage and provide a changing area with showers and hair dryers.

Pets: Pets are not accepted

Payment: American Express, Visa, MasterCard, Discover, Dinners Club, Personal Check and Bank Wire

Commissions: Cliffside does not pay commission to travel agents

Smoking: All rooms are non-smoking.